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Welcome to our store

Contact

We answer every email — order questions, file help, refund requests.

Email

support@poweris.cn
Please include your order number when writing about an existing order — it helps us find your purchase immediately.

Phone

+86 150 5501 7703

Response time

Within 24 hours, usually much faster.

Company

Shanghai Poweris International Trade Co., Ltd.
Room 617, No. 453 Yinggang Road, Qingpu District,
Shanghai, P.R. China, 201799

Order & payment questions

Payments, invoices, and refunds are handled by Paddle, our Merchant of Record. Card statements will show the charge from Paddle. See also our Refund Policy and Shipping Policy.

Did not receive your files?

Digital orders arrive by email within minutes of payment. Before writing in, please check your spam / junk / promotions folder — see the Shipping Policy for details.